Online orders are non-refundable, non-returnable. When ordering online, it is customer's responsibility to find and order the correct part and quanity. If you are in doubt kindly refer to C & E Yamaha with any questions before you place your online order (508)698-4110. Please note that Next Day + Two Day Air orders take extra time as not all parts are in our Store. Anything not in our store has to come to us before it is shipped to you. All orders are processed the following day.